FAQ
1. Do you ship worldwide?
Yes, NatLayerra ships worldwide. Delivery times vary depending on your location.
2. How much does shipping cost?
Shipping costs are calculated at checkout in USD. Expedited shipping options may be available for an additional fee.
3. How long will my order take to arrive?
Orders are processed within 1–3 business days. Standard delivery times:
-
USA & Canada: 7–15 business days
-
Europe: 7–15 business days
-
Asia: 10–20 business days
-
Rest of the World: 10–25 business days
4. Can I track my order?
Yes, a tracking number will be provided via email once your order ships.
5. What is your return policy?
Returns are accepted within 14 days of delivery. Items must be unused and in their original condition.
6. How do I request a refund?
Contact support@natlayerra.shop with your order number and reason for return. We will guide you through the process.
7. What if my item arrives damaged or defective?
Contact us immediately with photos. We will arrange a replacement or full refund at no extra cost.
8. Do you accept exchanges?
Yes, exchanges are available for different sizes or styles if stock allows.
9. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options depending on your region.
10. How can I contact NatLayerra?
For any questions, email: support@natlayerra.shop